RESPONSIBLE GAMING
Rush Street Gaming strongly supports and promotes responsible gaming practices at all of our properties and is a proud Platinum Member of the National Council on Problem Gambling.
Our properties are committed to educating our team members and providing them with the information they need to inform guests of the resources available. All of our properties have established a set of policies and guidelines which deal with issues such as underage gambling, problem gambling, responsible marketing and serving alcohol responsibly.
While many are able to gamble responsibly, there is a small portion of the population who can develop a serious, sometimes uncontrollable gambling addiction. Below are the 10 warning signs:
Inability to stop or reduce gambling
Obsessive or compulsive thinking about gambling
Continued gambling despite negative consequences: loss of job, relationship, or opportunities
Increased tolerance; needing larger or more frequent wagers to experience the same “rush”
Emotional symptoms of withdrawal when you stop or reduce gambling (irritation, restlessness)
Needing to gamble to improve mood, escape problems, win back losses
Breaking the law in order to get gambling money or recover gambling losses (stealing, fraud)
Asking for financial assistance as a result of gambling
Denial of a gambling problem or lying to friends or family about behavior
Frequent changes of mood
Rush Street Gaming employs a number of approaches to promote responsible gaming including:
Employee education & awareness
Self-Exclusion policies
Detailed written procedures to identify and manage these issues
Advertise responsibly
Serve alcoholic beverages responsibly
Prevent underage activity and unattended minors
We are committed to making responsible gaming a priority and take this issue very seriously. Guests who are on the iGaming self-exclusion list are not permitted within Rivers Casino.
If you or someone you know has a gambling problem, please call the following 24-hour confidential national hotlines and/or websites:
National Council on Problem Gambling:
National Problem Gambling Helpline 1-800-522-4700
or visit their website at http://www.ncpgambling.org/help-treatment/help-by-state/Gamblers Anonymous:
Hotline Number 1-855-2CALLGA (1-855-222-5542)
or visit their website at http://www.gambersanonymous.org/ga/hotlinesGam-Anon:
Call 1-718-352-1671
or visit their website at http://www.gam-anon.org
If you wish to view a full copy of the AGA Code of Conduct for Responsible Gaming, log on to the AGA website at http://www.americangaming.org
Rush Street Gaming properties and websites:
Rivers Casino Des Plaines
Des Plaines-Chicago, IL
https://www.riverscasino.com/desplainesRivers Casino & Resort
Schenectady, NY
https://www.riverscasino.com/schenectadyRivers Casino Pittsburgh
Pittsburgh, PA
https://www.riverscasino.com/pittsburghRivers Casino Philadelphia
https://www.riverscasino.com/philadelphiaRivers Casino Portsmouth
https://www.riverscasino.com/portsmouth
Additional individual state resources:
Illinois:
Illinois Gaming Board
http://www.igb.illinois.gov/ProblemGamblers.aspx
Call: 1-800-GAMBLERNew York:
New York State Gaming Commission
https://www.gaming,ny.gov/gaming/index.php?ID=3
Call: 1-877-8-HOPENY
Text: HOPENY(46t369)Pennsylvania:
Pennsylvania Gaming Control Board
https://responsibleplay.pa.gov/
Call: 1-800-GAMBLERVirginia:
Virginia Lottery
https://www.valottery.com/playingmatters/playresponsibly
Call: 1-800-GAMBLER